Privacy Policy

Effective Date: January 1, 2026

The Spa & Laser Center ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes what information we collect, how we use it, and your rights and choices.

Important SMS Data Notice: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Information We Collect

• Contact information you provide, including name, phone number, and email address.
• Appointment and service request details submitted through our forms.
• Communication preferences and consent records for SMS and email.
• Technical and usage data such as IP address, browser type, and website interaction data.

2. How We Use Information

• Provide and improve our services and customer support.
• Process inquiries and appointment-related communications.
• Send requested updates and, when consented, SMS and email communications.
• Maintain compliance and audit records for communication consent.

3. SMS Privacy and Consent

• SMS messages are sent only after explicit opt-in by the user.
• Message frequency may vary based on customer activity and appointment status.
• Message and data rates may apply.
• Reply STOP to opt out at any time or HELP for support.

4. Sharing and Disclosure

We do not sell, rent, or trade personal data. We may share information only with service providers who support our operations (for example, messaging infrastructure, scheduling tools, and customer support), and only to the extent necessary to deliver requested services or meet legal obligations.

5. Cookies and Analytics

We may use cookies and similar technologies to understand site usage, improve experience, and maintain core website functions. You may manage cookie preferences through your browser settings.

6. Data Security

We use commercially reasonable security measures to protect information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, but we continuously work to safeguard your data.

7. Your Choices

• Request updates or corrections to your personal data.
• Unsubscribe from email marketing via links in our emails.
• Opt out of text messages by replying STOP.

8. Policy Updates

We may update this Privacy Policy as needed. The latest version will remain posted on this page with the effective date.

9. Contact

The Spa & Laser Center
2829 Shore Drive, Virginia Beach, VA 23451
Virginia Beach / Outer Banks: 757-965-7444
Norfolk / Suffolk: 757-627-8089
Website: https://spaandlasercenter.com
Contact Form: https://spaandlasercenter.com/contact/

Review our Terms & Conditions for additional SMS program and service terms.